TECHNICAL SUPPORT SERVICES
While all of Elasticito's world-class security vendor partners will have their own established technical support programmes and processes, we overlay an additional layer of first line support and support case management that ensures that Elasticito customers will always have direct access to technology specialists in their own local timezone.
Elasticito customers can also avail of our dedicated Technical Account Manager (TAM) service option, providing dedicated expert resources who represent your interests when handling and managing technical support cases with our technology partners and who can be available remotely or on-site to assist in issue resolutions, should they happen.
Elasticito Technical Support Services
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Feel free to conduct your own research and due diligence, but you will find that our expert team at Elasticito has tirelessly evaluated and selected the best and most promising solutions in the market place.
If you have any questions for us, or if you would like to see a demonstration of any of our solutions, get in touch with our team of subject matter experts by clicking the appropriate button below.